{"id":570,"date":"2025-10-17T17:56:48","date_gmt":"2025-10-17T17:56:48","guid":{"rendered":"https:\/\/serviconbello.com\/?page_id=570"},"modified":"2025-10-17T17:56:49","modified_gmt":"2025-10-17T17:56:49","slug":"accesibilidad","status":"publish","type":"page","link":"https:\/\/serviconbello.com\/en\/accesibilidad\/","title":{"rendered":"Accessibility"},"content":{"rendered":"<p><strong>Ariadna Hern\u00e1ndez Bello<\/strong> undertakes to make the website accessible <strong><a href=\"https:\/\/serviconbello.com\/en\/\">https:\/\/serviconbello.com\/<\/a><\/strong>, in accordance with the <strong>Royal Decree 1112\/2018<\/strong>, of 7 September on the accessibility of websites and applications for mobile devices, and the <strong>Directive (EU) 2016\/2102<\/strong> of the European Parliament and of the Council.<\/p>\n\n\n\n<p>The aim is to ensure that all people, irrespective of their abilities, age or the technology used, are able to <strong>easy to access, understand and navigate<\/strong> by the website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Compliance status<\/h3>\n\n\n\n<p>This website is located <strong>partially compliant<\/strong> with the accessibility requirements established in Royal Decree 1112\/2018 due to some aspects that are being progressively improved.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Content not accessible<\/h3>\n\n\n\n<p>The content below is not fully accessible for the following reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Some text or buttons may not have sufficient contrast.<\/li>\n\n\n\n<li>Some images may lack descriptive alternative text.<\/li>\n\n\n\n<li>Some documents or embedded content (e.g. Google Maps or third party forms) may not fully comply with accessibility guidelines.<\/li>\n\n\n\n<li>There may be small errors in the semantic structure of the HTML code or in ARIA tags.<\/li>\n<\/ul>\n\n\n\n<p><strong>Servicon Bello<\/strong> works continuously to improve the accessibility of the site and provide an inclusive experience for all users.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Preparation of this declaration<\/h3>\n\n\n\n<p>This statement was prepared on <strong>[date of publication]<\/strong>, by means of a <strong>internal self-assessment<\/strong> of the accessibility of the website.<br>Last revision of the declaration: <strong>current date or most recent update] [current date or most recent update<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Remarks and contact details<\/h3>\n\n\n\n<p>If you detect access difficulties or wish to communicate any suggestions for improvement related to the accessibility of this website, you can do so by the following means:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>E-mail:<\/strong> <a>info@serviconbello.com<\/a><br>\ud83d\udccd <strong>Address:<\/strong> C\/ Quinta Zamora 13, Puerto de la Cruz, Santa Cruz de Tenerife<\/p>\n\n\n\n<p>Communications received will be dealt with within a maximum time limit of <strong>20 working days<\/strong>, in accordance with article 10.2 of Royal Decree 1112\/2018.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Implementation procedure<\/h3>\n\n\n\n<p>If the response to the communication or request is unsatisfactory, or if no response is received within the established time limit, the user may lodge a formal complaint in accordance with the <strong>Article 13 of Royal Decree 1112\/2018<\/strong>, before the <strong>Telecommunications User Services Office<\/strong> or to the relevant competent body.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Measures taken to improve accessibility<\/h3>\n\n\n\n<p>The website <strong><a href=\"https:\/\/serviconbello.com\/en\/\">https:\/\/serviconbello.com\/<\/a><\/strong> has been designed according to the following guidelines <strong>WCAG 2.1 level AA<\/strong> and implementing the following measures:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Design <strong>responsive<\/strong>, adapted to any device.<\/li>\n\n\n\n<li>Keyboard navigation and correct semantic structure.<\/li>\n\n\n\n<li>Clear and legible texts, with appropriate sizes and contrasts.<\/li>\n\n\n\n<li>Accessible forms and descriptive labels.<\/li>\n\n\n\n<li>Understandable language and consistent use of headings and links.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Commitment to continuous improvement<\/h3>\n\n\n\n<p><strong>Ariadna Hern\u00e1ndez Bello<\/strong> maintains an ongoing commitment to the <strong>continuous improvement of eAccessibility<\/strong>, The European Commission has developed a new programme, applying best practices and technical updates to ensure the inclusion of all users.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Ariadna Hern\u00e1ndez Bello<\/strong><br>\ud83d\udccd C\/ Quinta Zamora 13, Puerto de la Cruz, Santa Cruz de Tenerife<br>\ud83d\udce7 <a>info@serviconbello.com<\/a><br>\ud83c\udf10 <a href=\"https:\/\/serviconbello.com\/en\/\">https:\/\/serviconbello.com\/<\/a><br><strong>DNI:<\/strong> 78642378L<\/p>","protected":false},"excerpt":{"rendered":"<p>Ariadna Hern\u00e1ndez Bello se compromete a hacer accesible el sitio web https:\/\/serviconbello.com\/, de conformidad con el Real Decreto 1112\/2018, de 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